14th October 2019

Transitioning to a Global Foodservice Model


  • Foodservice is special and must be kept distinct.
  • Why global is the way forward in foodservice
  • How we facilitate the transition

As we have often discussed, it makes perfect sense for multinational organisations to move to a global foodservice. In this article we want to take a closer look at the benefits of such a move and how we facilitate the transition to this model.

Food service is special and must be kept distinct.

  • Food is the only category that is largely and increasingly paid for by employees, so you need to keep your employees happy to pay: providing the right quality of food and facilities enriches and enhances work life so employees will be less inclined to go elsewhere to eat.
  • Employees are becoming more and more aware of the importance of food at work and they expect their employers to provide best services which only a food specialist can deliver.
  • Foodservice can create an attractive environment where people are happy to collaborate.
  • The huge impact of food on your HR function means that councils and unions are always heavily involved with how you deliver your foodservice.

Why a global foodservice model is the way forward for multinational organisations.

Under a global model, foodservice is consolidated incrementally with a strategic partner that understands the company and can navigate the organisation. This delivers all the benefits of a local approach (e.g. knowledge of local, cultural and dietary factors) with the added value brought by economies of scale.

Besides, a single or limited number of vendors will keep operational costs under control ensuring businesses with similar targets work at the same market rate and are bonded to support each other.

Additional savings can be achieved through transfer of best practice and building local relationships.

Facilitating the transition.

Transitioning between models is never easy. At ICP, we are most keen that the transition process is not only seamless, but it also adds value to the project and the future of the partnership.

During the setup period of the partnership Compass and partners resources are involved and work closely to lay the foundations of a successful collaboration. Throughout this phase, there are meetings and workshops during which all crucial aspects are considered, governance is established and objectives, desired outcomes and KPI’s are agreed upon.  This is also the time to agree MSA’s, decide on due diligence and define key innovations.

This is a delicate phase which needs to be carried out in the most comprehensive way to ensure future success and normally takes a couple of working weeks. Once the partnership is live and procedures standardised, clients typically can reduce management resources while we take care of the daily delivery of the global foodservice.


If you would like to know more in detail about how our global model can be applied to benefit your business, you can call Jeroen Kurvers on +31 655 860 513 to start the conversation.

No other FM service is like food service. Food is culture and passion; health and wellbeing. As such, it has a huge impact on on employees morale and motivation. With food awareness growing at a fast pace, you cannot afford to get your  global foodservice wrong.