4th July 2020

Building team resilience starts with trust and safety

Summary:

  • Back to work
  • Trust and safety
  • Team resilience

As a result of Covid-19, for the first time in a very long time, cleanliness beats taste for consumers eating out of home. That means for your people, who are either still at work or thinking about returning, eating at work could be a source of anxiety. 

So, as you support your teams in your offices and factories how do you make sure people feel safe and comfortable visiting the staff restaurant? 

Workplaces have traditionally been places to collaborate and socialise with colleagues – and where colleagues become friends, and cafes and restaurants play a big role in this.   We understand that strong workplace friendships mean more productive individuals and teams so our teams work in every venue to develop ways to give customers a positive experience at every stage of a new, post Covid-19 safety focused customer journey. 

Our global experience means that we have worked with businesses in countries at different stages of the pandemic, learning and sharing best practice as we go through lockdown, managing services throughout the pandemic and emerging to return to work at the other end. 

In the UK 60% of our business and industry sites have remained open, while in China many businesses have gone through phased re-opening with departments split into different groups, with some in the office and some at home. We’ve worked with our clients to upgrade our cleaning protocols, show very visible signs of cleanliness to reassure customers, and help both our staff and customers maintain safe physical distances while preparing, serving and enjoying food. Work doesn’t look the way it did when we left, but as a global leader in food we’ve learnt how to make the restaurant look welcoming and safe. 

We know it’s going to be a pretty tough commercial environment as business leaders work through the impact of Covid-19 on the economy. Teams may well get ‘leaner’, working practices will need to change and new ways of working found. So how do you build team resilience, keep your people healthy and retain your talent? 

Right now, our experience tells us that this starts with building trust and showing you care. We know that 74% of people feel that quality food provision at work shows an employer cares about their people, so providing safe and welcoming food service with an emphasis on healthy options is a good place to start.    

Starting the conversation is easy – we’re eager to listen to your challenges and share our global expertise.

Contact Brooke Pinkney – brooke.pinkney@compass-group.co.uk to start the conversation 

Our experience tells us that this starts with building trust and showing you care. We know that 74% of people feel that quality food provision at work shows an employer cares about their people.

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