3rd November 2020

Creating Culture in a flexible way

Summary:

  • Driving culture
  • Global insights from Dimple Agarwal, Deloitte
  • Supporting the future of wellbeing

Over the last few months we have seen the way we work change dramatically, and as employers look to adapt their businesses to the ‘new normal’, work will not look like it did at the start of 2020.  In these unprecedented times senior leaders tell us what they think about creating a culture for the future in a more flexible way.

Driving a culture of a different kind

Dimple Agarwal – Deputy CEO UK and Managing Partner for People, Deloitte, says: “We need to learn lessons from COVID-19. Whilst people are being more productive, in some cases, this is also because they are working harder and longer, and spending more time on their laptops to do that. We need to pivot into a more resilient leadership which drives a culture of a different kind. One of the founding stones of that resilient leadership is trust; so trusting people to absolutely do what you expect them to do but over a flexible period, and to trust in good communications and transparency and authenticity. We need to ensure we are:

  • Remembering that every individual is impacted differently depending on their personal, family, health, mental condition 
  • Providing agility / flexibility to people and working differently is key
  • Developing our own personal resilience is very important, including getting in touch with your feelings ‘developing your feelings literacy’ 
  • Remembering small tips such as to take plenty of breaks and move around; try mindfulness / meditation which can really help de-clutter the mind and focus; try not to feel guilty about what cannot be packed in or completed
  • Relishing the simple things and trying not to worry about the future will support wellbeing

“Relishing the simple things and trying not to worry about the future will support wellbeing.”

Defining culture

Michiel Bakker – Director, Global Workplace Services Programs, Google says: “I think it will probably start with conversations of what we would like our culture to be like in this new context, and how we might want our culture to be perceived as different from the culture of MS, LinkedIn or Facebook for example, so it really becomes us, and we’re clear about what we want to be. Ultimately culture is something you don’t just say it’s something that lives based on how we all interact with each other, so it’s not just about what Leadership wants. It really starts with defining what you would like your culture to be, how you would like your culture to be experienced, and how that can work for your organisation.”

“Culture is something that lives based on how we all interact with each other.”

If you would like to talk to someone about how Compass can support your business as you face new challenges, please contact: Jake Frank at jake.frank@compass-usa.com

“Relishing the simple things and trying not to worry about the future will support wellbeing.”Whilst people are being more productive, in some cases, this is also because they are working harder and longer, and spending more time on their laptops to do that”

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